monogram etiquette

we are so glad that you found us! 
we truly cherish each opportunity that we receive to provide a custom order for you, so thank you for being here.
due to the personalized nature of our business, we are unable to accept any returns or exchanges. we kindly ask that you please double check all names, spellings, and initial order so that we can best serve you. if you have any questions or concerns please reach out to us anytime via email at or phone/text at 713-383-7230 and we would be happy to help you to the best of our ability.
we turn each order around as promptly as we are able to (with no rush fee if at all possible!), but if you need your order by a certain due date, let us know either in the notes section on your order or via email or phone after your order is placed.
we like to think we can do just about anything, so if there is something that you are looking for and do not see online, we will work with you on making your vision come true.
monogram style for her or him:
same size - first initial, middle initial, last initial
large middle letter - first initial, last initial, middle initial
monogram style for them:
her first initial, their last initial, his first initial
her first initial, his first initial, their last initial